Privacy Policy

This Privacy Policy describes how JEUSOL collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.jeusol.com.

Collecting Personal Information 

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information: We collect data such as your web browser version, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site. This is collected automatically using cookies, log files, web beacons, tags, or pixels to load the Site accurately for you and perform analytics on Site usage.
  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers processed securely via our payment gateways), email address, and phone number. We use this to fulfill our contract with you, process payment information, arrange for shipping, provide invoices, and communicate with you.
  • Customer Accounts & Reviews: If you create an account on our Site, we store the personal information provided in your user profile. If you leave product reviews, we collect the data shown in the review form, along with your IP address to help with spam detection.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

  • Our online store runs on WooCommerce. You can read more about how Automattic (the company behind WooCommerce) uses your Personal Information here: https://automattic.com/privacy/
  • We use secure third-party payment gateways (such as Stripe or PayPal) to process your transactions safely.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through common platforms:

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Your Rights (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA) or California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@jeusol.com or by mail using the details provided below:

JEUSOL Limited, Rm 701, Unit 108, 7/F, Twr B New Mandarin Plaza, 14 Science Museum Rd, Tsim Sha Tsui, Hong Kong